I just got off of the phone with a guy from the Tom Ferry organization. He was one of their sales people.
The worst experience I have ever had with a professional organization. First, the guy missed his scheduled appointment time and wanted me to reschedule my afternoon appointment to accommodate his schedule. I refused and went on my appointment with a client. He calls me back that afternoon around 6 pm.
I am home from work getting ready to eat dinner and spend time with my family but I took his call hoping to hear something that may be effective in helping me with my business. I ask him if I will need my computer. He responds, "yea, you need your computer. I mean it's not going to hurt you is it?" ( a simple yes or no would suffice and he began the conversation with his condescending tone and then he starts rolling with the insults) He asks me how many deals I closed last year.
I told him. (I would like to be assisted in doing better with my business that is why I took time that I could have been spending with my family to listen to his sales pitch) and he responds by saying "was that considered a good year for you because I know of women who closed three to four times that amount in their first year. Or is it that you are okay with that." I told him no I consider it my first year. (it wasn't the best but I learned a lot and this year I am already contracted for more than I was last year.) He responded "So you just don't care." By this time I had enough of the arrogance and condescending tone.
If I didn't care I wouldn't have wasted my time on this call. Whether he knew people who were doing better than me or not the fact of the matter is he was calling me trying to sell me on this product. I would never go into an appointment insulting my potential clients, belittling them and being ridiculously sarcastic. I am not your punching bag, your trash can, or your place mat so please do not treat me as such.
If you want to solicit for business I am all for it but treat people respectfully. Some people try to just sell you on things. They have their greasy little sales pitch that they give to everyone they don't care if their product is a good fit for you or not. They could care less about you as an individual as long as you continue to dig into your pockets and give them your money.
FYI my business is growing. I have already closed more deals in January then I closed for the entire year during my first year in Real Estate. It's because I am determined to be successful. I regularly educate myself on the business and study ways to improve.
I probably would have invested in the Tom Ferry system but Mr.
Ferry if you condone this sort of behavior as a productive way of doing business I would prefer not to be associated with you.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.